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C3102 (bizhub C658/C558/C458)
Contents
Trouble type | C3102: Heating roller failure to turn (bizhub C658/C558) |
Rank | A |
Trouble detection condition | The hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON. |
Trouble isolation | – |
Relevant electrical parts | Fusing unitHeating roller rotation sensor (PS37)Fusing motor (M3)MFP board (MFPB) |
Procedure
- Check the fusing unit for proper installation and correct as necessary.
- Check the connector between M3-MFPB CN14E for proper connection and correct as necessary.
- Check the connector of M3 for proper drive coupling and correct as necessary.
- Check the connector between the fusing unit-relay CN100-MFPB CN13E for proper connection and correct as necessary.
- PS37 I/O check, sensor check
- Control signal: MFPB CN13E-3 (ON)
- Location of electrical component: 23-C
- M3 operation check
- Control signal: MFPB CN14E-9 (REM), MFPB CN14E-12 (LOCK)
- Location of electrical component: 2-C
- Replace M3. (Part# A2X0M10300)
- Replace the fusing unit. (bizhub C658/C558 Part# A79JR71066 / bizhub C458 Part# A79MR70222)
- Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)
NOTICE
- Link to the wiring diagram (bizhub C658/C558/C458)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.14.2 (Link to the Field Service Manual)