C3201 (bizhub 558/458)

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Trouble typeC3201: Fusing motor’s failure to turn
RankB
Trouble detection condition C3201: The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation–
Relevant electrical parts• Fusing motor (M3)
• MFP board (MFPB)

 Procedure

  1. Check the connector between M3-MFPB CN14E for proper connection and correct as necessary.
  2. Check the loading status of the fusing unit drive, and correct the error as necessary.
  3. M3 operation check
    • Control signal: MFPB CN14E-9 (REM), MFPB CN14E-12 (LOCK)
    • Location of electrical component: 2-C
  4. Replace M3. (558)(458)Part# A79JM11300)
  5. Replace MFPB. (558)Part# A9HGH02102 )(458)Part # A9HHH02102 )

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.3.13.3.