C3201 (bizhub C754e/C654e)

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Contents

Trouble typeFusing motor’s failure to turn
Trouble codeC3201
RankB
Detection timingThe motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation
Relevant electrical parts• Fusing motor (M30)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M30-PRCB CN30for proper connection and correct as necessary.
2Check the loading status of the fusing unit drive, and correct the error as necessary.
3M30 operation checkPRCB CN30-4 (REM)PRCB CN30-7 (LOCK)4-K
4Replace M30 (Part# A0P0M11500)
5PRCB ICP9 conduction check
6Replace PRCB (Part# A2X0H00S06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.3 (Link to the Field Service Manual)