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C3201,C3202 (bizhub 950i/850i)

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Trouble type– C3201: Fusing motor failure to turn
– C3202: Fusing motor turning at abnormal timing
RankB
Trouble detection condition– C3201: The control circuit detects motor failure to turn while the motor is turning.

– C3202: The control circuit detects motor turning while the motor remains stationary.
Trouble isolation–
Relevant electrical parts– Fusing unit
– Fusing motor (M30)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the connector between M30-BASEB CN16E for proper connection and correct as necessary.
  4. Check the loading status of the fusing unit drive, and correct the error as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. M30 load check
    • Check code: 45
    • Multi code: 1, 2, 3, 4, 5, 6
    • Control signal: BASEB CN16E-5 (REM), BASEB CN16E-2 (LOCK)
    • Location of electrical component: 8-K
  7. Replace M30.
  8. Replace the fusing unit.
  9. Replace CPUB.
  10. Replace BASEB.

(Link to the Field Service Manual))

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