C3202 (bizhub C364e/C284e/C224e)

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Contents

Trouble typeFusing motor turning at abnormal timing
Trouble codeC3202
RankB
Detection timingThe motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Trouble isolation
Relevant electrical parts• Fusing motor (M3)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M3-PRCB CN2 for proper connection and correct as necessary.
2Check the loading status of the fusing unit drive, and correct the error as necessary.
3M3 operation checkPRCB CN2-9 (REM)PRCB CN2-12 (LOCK)27-I to J
4Replace M3 (Part# A61DM10200)
5Replace PRCB (Part# A5C1H00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.2 (Link to the Field Service Manual)