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C3425 (bizhub 368e/308e)
Contents
| Trouble type | C3425: Fusing warm-up trouble |
| Rank | A |
| Trouble detection condition | • Detected temperature of the heating roller temperature sensor (TEMS) does not go up a given range of temperature even after a lapse of given period of time at warm up. • The temperature detected by the heating roller temperature sensor (TEMS) does not shift from the pre-standby state or the post-print printing-enable wait state even after the lapse of a predetermined period of time after the completion of warm-up. |
| Trouble isolation | – |
| Relevant electrical parts | • Fusing unit • Heating roller temperature sensor (TEMS) • DC power supply (DCPU) • MFP board (MFPB) |
Procedure
- Check the fusing unit for correct installation (whether it is secured in position).
- Check the open/close operation of the right door.
- Check the fusing unit, DCPU, and MFPB for proper connection and correct or change as necessary.
- Replace the fusing unit. (Part# A79JR71033)
- Replace DCPU. (Part# AA6VR70800)
- Replace MFPB. (Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.11.4 (Link to the Field Service Manual)