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C3722 (bizhub 658e/558e/458e)

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Trouble typeC3722: Fusing abnormally high temperature detection (Edge of the heating roller)
RankA
Trouble detection conditionDetected temperature of the heating roller thermistor/1 (TH1) goes beyond a given temperature for a given period of time consecutively.
Trouble isolation–
Relevant electrical parts• Fusing unit
• Heating roller thermistor/1 (TH1)
• IH power supply (IHPU) (bizhub 658e/558e only)
• Fusing power supply (FUPU) (bizhub 458e)
• MFP board (MFPB)

 Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the fusing unit-MFPB CN22E for proper connection and correct or change as necessary. (bizhub 658e/558e)
  4. Check the fusing unit-MFPB CN12E for proper connection and correct or change as necessary. (bizhub 458e)
  5. Check the connector between TEMS/1-relay CN109-MFPB CN15E for proper connection and correct as necessary. (bizhub 658e/558e)
  6. Replace the fusing unit. (bizhub 658e/558e Part# A79JR71077 / bizhub 458e Part# AA6UR70400)
  7. Replace IHPU. (bizhub 658e/558e only) (Part# A8KNM40A02)
  8. Replace FUPU. (bizhub 458e only) (Part# A79MM40N00)
  9. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.12.6 (Link to the Field Service Manual)

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