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C3825 (bizhub C360i/C300i/C250i)
Contents
Trouble type | C3825: Fusing abnormally low temperature detection (Main of the heating roller) |
Rank | A |
Trouble detection condition | C3825: The heating roller temperature sensor (TEMS) continues to detect a temperature lower than a predetermined one for a predetermined period of time. |
Trouble isolation | – |
Relevant electrical parts | • Fusing unit • Heating roller temperature sensor (TEMS) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check the fusing unit for correct installation (whether it is secured in position).
- Check the open/close operation of the right door.
- Check the connector between the fusing unit-relay CN95-BASEB CN4E for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the fusing unit. (Part# AA2JR70300)
- Replace CPUB. (Part# AA2JH02N06)
- Replace BASEB. (Part# AA2JH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.9.7 (Link to the Field Service Manual)