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C3925 (bizhub 554e/454e)

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Trouble typeFusing sensor wire breaks detection (Center of the heating roller)
Trouble codeC3925
RankA
Detection timingAfter a predetermined period of time after the warm-up stage is started, the heating roller temperature sensor (TEMS) voltage does not increase by predetermined steps (temperature rise) within a predetermined period of time.
Trouble isolation
Relevant electrical parts• Fusing unit 
• Heating roller thermistor/1 (TH1) 
• Printer control board (PRCB)

  (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4Replace the fusing unit (bizhub 554e/bizhub 454e) Fusing Unit (Part# 545e A2XKR71022 454e A4FJR70322)
5Replace PRCBPRCB (Part# 554e A61DH00101 454e A61EH00101)
  • Link to the layout drawings for related parts by each trouble code (S.75. C3922)
  • Link to the layout drawings for related parts by each trouble code (S.76. C3925)
  • Link to the layout drawings for related parts by each trouble code (S.77. C3926)

Document Information ID D0001134379 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.9 (Link to the Field Service Manual)

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