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C392B (bizhub 950i/850i)

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Trouble typeC392B: Fusing wire breaks detection (difference of temperature)
RankA
Trouble detection conditionThe difference between the temperature corrected by the heating roller thermistor/Edg (TH1) and the temperature detected by the heating roller thermistor/Ctr (TH2) exceeds a predetermined value after the warm-up.
Trouble isolation
Relevant electrical parts– Fusing unit
– Heating roller thermistor/Edg (TH1)
– Heating roller thermistor/Ctr (TH2)
– Noise filter (NF1)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right upper door.
  3. Check the connector between the fusing unit-relay CN807-BASEB CN30E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace the fusing unit.
  6. Replace CPUB.
  7. Replace BASEB.
  8. Replace NF1.

(Link to the Field Service Manual)

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