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C392C,C392D,C392E (bizhub 950i/850i)

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Contents

Trouble type– C392C: Fusing sensor breaks abnormality (heating detection)

– C392D: Fusing sensor wire breaks abnormality (heating compensation)

– C392E: Fusing sensor wire breaks abnormality (heating GND)
RankA
Trouble detection condition– C392C: The heating detection thermistor AD value is higher than the threshold value longer than predetermined period of time.

– C392D: The heating compensation thermistor AD value is higher than the threshold value longer than predetermined period of time.

– C392E: The heating detection thermistor AD value and the heating compensation thermistor AD value are higher than the threshold value longer than predetermined period of time.
Trouble isolation
Relevant electrical parts– Fusing unit
– Heating roller thermistor/Edg (TH1)
– Heating roller thermistor/Ctr (TH2)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the open/close operation of the right door.
  3. Check the connector between the fusing unit-relay CN807-BASEB CN30E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace the fusing unit.
  6. Replace CPUB.
  7. Replace BASEB.

(Link to the Field Service Manual)

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