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C3B02 (bizhub 754e/654e)

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Contents

Trouble type • IH malfunction (CPU)
• IH power supply for incorrect marketing area (The IH power supply for incorrect marketing area is installed)
Trouble code C3B02
Rank A
Detection timing A failure in communication with the fusing CPU continues for a predetermined period of time.
Trouble isolation
Relevant electrical parts • Fusing unit
• IH coil unit (IHC)
• IH power supply (IHPU)
• IH magnetic erasing board (IHMEB)
• Noise filter (NF1)
• Printer control board (PRCB)

  (2)Procedure

StepActionControl signalLocation of electrical components
1Check the fusing unit for correct installation (whether it is secured in position).
2Check the open/close operation of the upper right door.
3Check the fusing unit, IHC, IHPU, IHMEB, NF1 and PRCB for proper connection and correct or change as necessary.
4Check the marketing area of IHPU. 
If the marketing area is incorrect, replace IHPU for proper marketing area.
5Replace the fusing unit (Other area except Taiwan) (Part# A2X0R71055)
6Replace IHC (Part# A2X0M40200)
7Replace IHPU (Part# A61DM40A00)
8Replace IHMEB (Part# A2X0H00W02)
9PRCB ICP15 conduction check
10Replace PRCBPRCB (Part# A55VH00105)
11Replace NF1 (Part# A2XKM40J00 )

Document Information ID D0001104786 Revise ID R000004

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.18 (Link to the Field Service Manual)

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