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C3B08 (bizhub 958/808)

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Trouble type C3B08: IH input voltage error
RankB
Trouble detection condition C3B08:
While the IH heater was ON, input power was at the high voltage detection value or over for more than the predetermined period of time.
While the IH heater was ON, input voltage was at the low power detection value or under for more than the predetermined period of time.
Trouble
isolation


Relevant electrical parts• Fusing unit
• IH coil (IHC)
• IH power supply unit (IHPU)
• IH magnetic erasing board (IHMEB)
• Noise filter (NF1)
• MFP board (MFPB)

 Procedure

  1. Check the fusing unit for correct installation (whether it is secured in position).
  2. Check the fusing unit-MFPB CN30E for proper connection and correct or change as necessary.
  3. Check the connector between NF1 CN2-IHPU CN1 for proper connection and correct as necessary.
  4. Check the connector between IHPU CN8-MFPB CN18E for proper connection and correct as necessary.
  5. Check the marketing area of the fusing unit. If the marketing area is incorrect, replace the fusing unit for proper marketing area.
  6. Check the marketing area of IHPU. If the marketing area is incorrect, replace IHPU for proper marketing area.
  7. Replace IHC. ( A8KNM40401 )
  8. Replace IHPU. (958)( A796M40B00 )(808)( A8KNM40A02 )
  9. Replace MFPB. ( A796H02003)
  10. Replace NF1. (958)( A796M40H00 )(808)( A795M40J00 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.9.23.K

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