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C4101 (bizhub C754/C654)

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Trouble typePolygon motor’s rotation trouble
Trouble codeC4101
RankB
Detection timing-The polygon motor fails to turn stably even after the lapse of a given period of time after activating the polygon motor.
-Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.
Trouble isolation
Relevant electrical parts-PH unit
-PH relay board (PHRYB)
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between the PH unit- PHRYB CN14 for proper connection and correct as necessary.
2Replace the PH unit (Part# A2X0R70B22)
3PHRYB ICP4 or ICP 6 conduction check
4Replace PHRYB (Part# A2X0H00300)
5Replace PRCB (Part# A2X0H00102)
  • Link to the layout drawings for related parts by each trouble code (S.78. C4101)

K.3.9.2 (Link to the Field Service Manual)

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