C5102 (bizhub C650i/C550i/C450i)

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Contents

Trouble type	C5102: Transport motor failure to turn
Rank	B
Trouble detection condition	The control circuit detects motor failure to turn while the motor is turning.
Trouble isolation	–
Relevant electrical parts	-Transport motor (M1) -CPU board (CPUB) -Base board (BASEB)

Procedure

1. Check the connector between M1-BASEB CN19E for proper connection and correct as necessary.
2. Check the loading status of the main drive, and correct the error as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. M1 load check
   • Check code: 40
   • Multi code: 1, 2, 3, 4 (bizhub C650i), 1, 3, 4 (bizhub C550i), 1, 2, 4 (bizhub C450i)
   • Control signal: BASEB CN19EA-1 to 5
   • Location of electrical component: 1-C
5. Replace M1. (Part# AA2JM11100)
6. Replace CPUB. (C450i Part# AA7RH02P02 / C550i Part# AA7PH02P01 / C650i Part# AA7NH02P03)
7. Replace BASEB. (Part# AA7NH02102)

L.3.12.1 (Link to the Field Service Manual)