C5351 (bizhub 368e/308e)
Contents
| Trouble type | C5351: Power supply cooling fan motor failure to turn |
| Rank | B |
| Trouble detection condition | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Power supply cooling fan (FM1) • MFP board (MFPB) |
Procedure
- Check the connector between FM1-relay CN26-MFPB CN24EA for proper connection and correct as necessary.
- Check the fan for possible overload and correct as necessary.
- FM1 load check
- Check code: 42
- Multi code: 1
- Control signal: MFPB CN24EA-9 (REM), MFPB CN24EA-11 (LOCK)
- Location of electrical component: 25-J
- Replace FM1. (Part# 4139M10000)
- Replace MFPB. (Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.15.2 (Link to the Field Service Manual)