C5360 (bizhub 368e/308e)

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Trouble typeC5360: Clean unit fan failure to turn (When CU-101 is installed)
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation–
Relevant electrical parts• Exhaust fan 1 (FM14)
• Exhaust fan 2 (FM15)
• Suction fan (FM16)
• Clean unit drive board (CUDB)
• MFP board (MFPB)

 Procedure

  1. Check the connector between CUDB CN1-MFPB CN32E for proper connection and correct as necessary.
  2. Check the connector between FM14-CUDB CN3, FM15-CUDB CN2, FM16-relay CN183-CUDB CN4 for proper connection and correct as necessary.
  3. Check the fan for possible overload and correct as necessary.
  4. FM14, FM15, FM16 load check
    • Check code: 42
    • Multi code: 4
    • Control signal: CUDB CN3 (FM14), CUDB CN2 (FM15), CUDB CN4 (FM16)
    • Location of electrical component: 14-X
  5. Replace the defective fan. (FM14 / FM15 / FM16)
  6. Replace CUDB.
  7. MFPB ICP14E conduction check
  8. Replace MFPB. (Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.15.3 (Link to the Field Service Manual)