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C5351 (bizhub C287/C227)

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Trouble typeC5351: Power supply cooling fan motor failure to turn
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts-Power supply cooling fan (FM1)
-MFP board (MFPB)

 Procedure

  1. Check the connector between FM1-relay CN49-MFPB CN20E for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM1 operation check
    • Control signal: MFPB CN20E-7 (REM), MFPB CN20E-9 (LOCK)
    • Location of electrical component: 2-J
  4. Replace FM1. (Part# 4139M10000)
  5. Replace MFPB. (Part# A797H02118)

NOTICE

K.3.12.2 (Link to the Field Service Manual)

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