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C5355 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Toner bottle cooling fan’s failure to turn |
| Trouble code | C5355 |
| Rank | B |
| Detection timing | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary. |
| Trouble isolation | – |
| Relevant electrical parts | • Toner bottle cooling fan (FM4) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between FM4-relay CN157-PRCB CN34 for proper connection and correct as necessary. | – | – |
| 2 | Check the fan for possible overload and correct as necessary. | – | – |
| 3 | FM4 operation check | PRCB CN34-1 (REM)PRCB CN34-3 (LOCK) | 27-C |
| 4 | Replace FM4 (Part# 4139M10000) | – | – |
| 5 | PRCB ICP18 conduction check | – | – |
| 6 | Replace PRCB (Part# A5C1H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
- Link to the layout drawings for related parts by each trouble code (S.72. C5355)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.10.4 (Link to the Field Service Manual)