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C5370 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Machine rear side cooling fan’s failure to turn |
| Trouble code | C5370 |
| Rank | C |
| Detection timing | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary. |
| Trouble isolation | – |
| Relevant electrical parts | • Machine rear side cooling fan (FM3) • MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between FM3-MFPB PJ26 for proper connection and correct as necessary. | – | – |
| 2 | Check the fan for possible overload and correct as necessary. | – | – |
| 3 | FM3 operation check | MFPB PJ26-3 (LOCK) | 7-P |
| 4 | Replace FM3 (Part# A0EDM10500) | – | – |
| 5 | Replace MFPB (Part# A5C1H0200B) | – | – |
- Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
- Link to the layout drawings for related parts by each trouble code (S.73. C5370)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.10.5 (Link to the Field Service Manual)