How Can We Help?
C5361 (bizhub 658e/558e/458e)
Contents
| Trouble type | C5361: UFP scavenging fan failure to turn |
| Rank | B |
| Trouble detection condition | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • UFP scavenging fan/1 (FM17) • UFP scavenging fan/2 (FM18) (bizhub 658e/558e) • Expansion control board (EXCB) • MFP board (MFPB) |
Procedure
- Check the connector between FM17-relay CN801-relay CN823-EXCB CN9 for proper connection and correct as necessary.
- Check the connector between FM18-relay CN802-relay CN823-EXCB CN9 for proper connection and correct as necessary.
- Check the fan for possible overload and correct as necessary.
- FM17 load check
- Check code: 42
- Multi code: 12
- Control signal: EXCB CN9-4 (REM), EXCB CN9-6 (LOCK)
- Location of electrical component: 25-P
- FM18 load check
- Check code: 42
- Multi code: 12
- Control signal: EXCB CN9-7 (REM), EXCB CN9-8 (LOCK)
- Location of electrical component: 24-P
- Replace FM17. (Part# 9313100072)
- Replace FM18. (Part# 9313100072)
- MFPB F6E conduction check
- Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.16.8 (Link to the Field Service Manual)