C5361 (bizhub 658e/558e/458e)

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Trouble typeC5361: UFP scavenging fan failure to turn
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• UFP scavenging fan/1 (FM17)
• UFP scavenging fan/2 (FM18) (bizhub 658e/558e)
• Expansion control board (EXCB)
• MFP board (MFPB)

 Procedure

  1. Check the connector between FM17-relay CN801-relay CN823-EXCB CN9 for proper connection and correct as necessary.
  2. Check the connector between FM18-relay CN802-relay CN823-EXCB CN9 for proper connection and correct as necessary.
  3. Check the fan for possible overload and correct as necessary.
  4. FM17 load check
    • Check code: 42
    • Multi code: 12
    • Control signal: EXCB CN9-4 (REM), EXCB CN9-6 (LOCK)
    • Location of electrical component: 25-P
  5. FM18 load check
    • Check code: 42
    • Multi code: 12
    • Control signal: EXCB CN9-7 (REM), EXCB CN9-8 (LOCK)
    • Location of electrical component: 24-P
  6. Replace FM17. (Part# 9313100072)
  7. Replace FM18. (Part# 9313100072)
  8. MFPB F6E conduction check
  9. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.16.8 (Link to the Field Service Manual)