C5370 (bizhub C658/C558/C458)

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Contents

Trouble typeC5370: Rear side cooling fan’s failure to turn
RankC
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• Rear side cooling fan (FM3)
• MFP board (MFPB)

 Procedure

  1. Check the connector between FM3-relay CN301-MFPB CN19 for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM3 operation check
    • Control signal: MFPB CN19-3 (LOCK), MFPB CN19-4 (REM)
    • Location of electrical component: 20-O
  4. Replace FM3. (Part# A0EDM10500)
  5. Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.17.9 (Link to the Field Service Manual)