How Can We Help?
C5370 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | MFP control board cooling fan’s failure to turn |
| Trouble code | C5370 |
| Rank | C |
| Detection timing | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
| Trouble isolation | – |
| Relevant electrical parts | -MFP control board cooling fan (FM17) -MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between FM17-MFPB PJ26 for proper connection and correct as necessary. | – | – |
| 2 | Check the fan for possible overload and correct as necessary. | – | – |
| 3 | FM17 operation check | MFPB PJ26-3 (LOCK) | 21-O |
| 4 | Replace FM17 (Please contact Konica Minolta about replacement) | – | – |
| 5 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
- Link to the layout drawings for related parts by each trouble code (S.88. C5370)
K.3.10.7 (Link to the Field Service Manual)