C5372 (bizhub C754/C654)
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Contents
| Trouble type | MFP control board CPU temperature failure |
| Trouble code | C5372 |
| Rank | C |
| Detection timing | Temperature failure of CPU on the MFP board was detected. |
| Trouble isolation | – |
| Relevant electrical parts | -CPU cooling fan (FM104) -MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reboot the machine. | – | – |
| 2 | Check the connector between FM104-MFPB PJ20 for proper connection and correct as necessary. | – | – |
| 3 | Check the fan for possible overload and correct as necessary. | – | – |
| 4 | FM104 operation check | MFPB PJ20 | 17-S |
| 5 | Replace FM104 (Contact Konica Minolta technical support if this needs to be replaced) | – | – |
| 6 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
- Link to the layout drawings for related parts by each trouble code (S.89. C5372)
K.3.10.8 (Link to the Field Service Manual)
