C5372 (bizhub C554/C454)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | MFP control board CPU temperature failure |
Trouble code | C5372 |
Rank | C |
Detection timing | Temperature failure of CPU on the MFP board was detected. |
Trouble isolation | – |
Relevant electrical parts | -CPU cooling fan -MFP board (MFPB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Reboot the machine. | – | – |
2 | Check the fan connector for proper connection and correct as necessary. | – | – |
3 | Check the fan for possible overload and correct as necessary. | – | – |
4 | Fan motor operation check | – | – |
5 | Replace MFPB (Part# A2XKH02004) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.103. C5372, C6901- C6903, CA051 – CA053, CC151, CC152, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401- CD412, CE001, CE003 – CE007, CE101, CE201, CE301 – CEEE1)
K3.10.9 (Link to the Field Service Manual)