C5501 (bizhub C554/C454)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | AC signal abnormality | |
| Trouble code | C5501 | |
| Rank | C | |
| Detection timing | <bizhub C454> The zero cross signal is not input during fusing phase control. | |
| Trouble isolation | – | |
| Relevant electrical parts | -Fusing unit -DC power supply (DCPU) -Printer control board (PRCB) |
 (2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary | – | – |
| 3 | Replace fusing unit (Part# A2XKR71044) | – | – |
| 4 | Replace PRCB (Part# A4FJH00104) | – | – |
| 5 | Replace DCPU (Part# A2XKR71200) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.104. C5501)
K3.10.10 (Link to the Field Service Manual)