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C5372 (bizhub C650i/C550i/C450i)
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Contents
| Trouble type | C5372: MFP control board CPU temperature failure |
| Rank | C |
| Trouble detection condition | Temperature failure of CPU on the CPU board was detected. |
| Trouble isolation | – |
| Relevant electrical parts | CPU board (CPUB) |
Procedure
- Reboot the machine.
- Check for clogging in the ventilation path between the CPUB and the PH/power supply cooling fan, and correct as necessary.
- Replace CPUB. (C450i Part# AA7RH02P02 / C550i Part# AA7PH02P01 / C650i Part# AA7NH02P03)
L.3.12.9 (Link to the Field Service Manual)