C5501 (bizhub C364/C284/C224)
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Contents
| Trouble type | AC signal abnormality |
| Trouble code | C5501 |
| Rank | C |
| Detection timing | The zero cross signal is not input during fusing phase control. |
| Trouble isolation | – |
| Relevant electrical parts | -Fusing unit -DC power supply (DCPU) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the fusing unit for correct installation (whether it is secured in position). | – | – |
| 2 | Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary | – | – |
| 3 | Replace fusing unit (Part# A161R71877) | – | – |
| 4 | Replace PRCB (Part# A161H00108) | – | – |
| 5 | Replace DCPU (Part# A161R7A100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.74. C5501)
K3.10.7 (Link to the Field Service Manual)