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C5372 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | MFP control board CPU temperature failure |
| Trouble code | C5372 |
| Rank | C |
| Detection timing | Temperature failure of CPU on the MFP board was detected. |
| Trouble isolation | – |
| Relevant electrical parts | -CPU cooling fan -MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reboot the machine. | – | – |
| 2 | Check the fan connector for proper connection and correct as necessary. | – | – |
| 3 | Check the fan for possible overload and correct as necessary. | – | – |
| 4 | Fan motor operation check | – | – |
| 5 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.73. C5372, C6901, C6902, C6903, CA051, CA052, CA053, CC170 – CC186, CC191 – CC214, CC216, CD211, CD212, CD241, CD242, CD252 – CD271, CD401 – CD412, CE001, CE003 – CEEE1)
K3.10.6 (Link to the Field Service Manual)