C5370 (bizhub C364/C284/C224)
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Contents
Trouble type | Rear side cooling fans failure to turn |
Trouble code | C5370 |
Rank | C |
Detection timing | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary. |
Trouble isolation | – |
Relevant electrical parts | -Rear side cooling fan (FM3) -MFP board (MFPB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between FM3-MFPB PJ26 for proper connection and correct as necessary. | – | – |
2 | Check the fan for possible overload and correct as necessary. | – | – |
3 | FM3 operation check | MFPB PJ26 (LOCK) | 7-P |
4 | Replace FM3 (Part# A0EDM10500) | – | – |
5 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
- Link to the layout drawings for related parts by each trouble code (S.72. C5370)
K3.10.5 (Link to the Field Service Manual)