How Can We Help?
C5355 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | Toner bottle cooling fanâ??s failure to turn |
Trouble code | C5355 |
Rank | B |
Detection timing | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary. |
Trouble isolation | – |
Relevant electrical parts | -Toner bottle cooling fan (FM4) -Printer control board (PRCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between FM4-relay CN157-PRCB CN34 for proper connection and correct as necessary. | – | – |
2 | Check the fan for possible overload and correct as necessary. | – | – |
3 | FM4 operation check | PRCB CN34-1 (REM)PRCB CN34-3 (LOCK) | 27-C |
4 | Replace FM4 (Part# 4139M10000) | – | – |
5 | PRCB ICP18 conduction check | – | – |
6 | Replace PRCB (Part# A161H00108) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
- Link to the layout drawings for related parts by each trouble code (S.71. C5355)
K3.10.4 (Link to the Field Service Manual)