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C5603 (bizhub C554/C454)

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Contents

Trouble typeExpansion control board communication error
Trouble codeC5603
RankC
Detection timingCommunication error is detected in expansion control board.
Trouble isolation
Relevant electrical parts-Expansion control board (EXCB)
-Front side board (FRB)
-PH unit
-Printer control board (PRCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Reboot the machine.
2Check the connector between EXCB-PRCB for proper connection and correct as necessary.
3Check the connector between FRB CN5-PH unit for proper connection and correct as necessary.
4Check the connector between FRB CN2-PRCB CN8 for proper connection and correct as necessary.
5Replace EXCB (Part# A2XKH00502)
6Replace FRB (Part# A161H00501)
7Replace PH unit (C554 Part# A2XKR70422 / C454 Part# A4FJR70122)
8Replace PRCB (C554 Part# A2XKH00104 / C454 A4FJH00104)

K3.10.12 (Link to the Field Service Manual)

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