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C5610 (bizhub 658e/558e/458e)
Contents
Trouble type | C5610: PH LD drive communication error |
Rank | C |
Trouble detection condition | LD drive write data and read data disagree with each other a predetermined number of consecutive times. |
Trouble isolation | – |
Relevant electrical parts | • Front side board (FRB) • PH unit • MFP board (MFPB) |
Procedure
- Reboot the machine.
- Check the connector between FRB CN5-PH unit for proper connection and correct as necessary.
- Check the connector between FRB CN2-MFPB CN8E for proper connection and correct as necessary.
- Replace FRB. (Part# A9HJH00501)
- Replace the PH unit. (Part# AA6RR70300)
- Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.16.14 (Link to the Field Service Manual)