C5701 (bizhub C3320i)

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Trouble typeC5701: Power supply malfunction
RankC
Trouble detection conditionA condition is detected in which no power is being supplied to the base board (BASEB).
Trouble isolation–
Relevant electrical parts-Front door sensor (PS1)
-Right door sensor (PS2)
-Front door switch (SW2)
-Right door switch (SW5)
-DC power supply (DCPS)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the connector between PS1, PS2-BASEB CN16E for proper connection and correct as necessary.
  2. Check the connector between SW2, SW5-relay CN36-DCPS CN3 for proper connection and correct as necessary.
  3. Check the connector between DCPS CN4-BASEB CN3E for proper connection and correct as necessary.
  4. Check the connector between DCPS CN6-BASEB CN1E for proper connection and correct as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. Replace CPUB. (Part# AAJRH01005)
  7. BASEB F5E conduction check
  8. Replace BASEB. (Part# A93EH02007)
  9. Replace DCPS. (Part# AAJRR70600)

L.3.10.10 (Link to the Field Service Manual)