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C6001 (bizhub C3320i)

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Contents

Trouble typeC6001: DF related configuration error 1
RankC
Trouble detection conditionInconsistency in the configuration with the installed DF is detected on the main body.
Trouble isolation
Relevant electrical parts-DF control board (DFCB)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Check the type of the installed DF and replace it if it is a wrong one.
  2. Check to see the [Service mode] -> [System 2] -> [ADF Settings] is correct. It corrects, when a model is different.
  3. Check the connector between DFCB CN9-BASEB CN6E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace DFCB. (Part# A93EH00901)
  6. Replace CPUB. (Part# AAJRH01005)
  7. Replace BASEB. (Part# A93EH02007)

L.3.11.1 (Link to the Field Service Manual)

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