C6002 (bizhub C364e/C284e/C224e)

Contents

Trouble type	DF related configuration error 2
Trouble code	C6002
Rank	C
Detection timing	Inconsistency in the configuration with the installed DF is detected on the DF.
Trouble isolation	–
Relevant electrical parts	• DF control board (DFCB) • Dual scan image processing board (DSIPB)

 (2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the type of the installed DF and replace it if it is a wrong one.	–	–
2	Correct the harness connection between DFCB and DSIPB if faulty.	–	–
3	Check the connectors of the dual scan image processing board (DSIPB) for proper connection, and correct as necessary. (Direction of the point of contact and connection state of the flat cable in particular)	–	–

• Link to the layout drawings for related parts by each trouble code (S.78. C6002)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.2 (Link to the Field Service Manual)