C1402 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | FS nonvolatile memory error | |
| Trouble code | C1402 | |
| Rank | C | |
| Detection timing | <When FS-533 is installed> When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected. | |
| Trouble isolation | – | |
| Relevant electrical parts | FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Disconnect and then connect the power cord. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
| 2 | Rewrite the firmware. | – | – |
| 3 | Replace FSCB (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.38. C1402)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.26 (Link to the Field Service Manual)