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C11E1 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Paper exit switching drive malfunction | |
| Trouble code | C11E1 | |
| Rank | B | |
| Detection timing | <When FS-534 is installed> The exchange folded knife home position sensor (PS30) is not blocked or unblocked even after the set period of time has elapsed after the FNS entry transport motor (M2) is turned ON. | |
| Trouble isolation | – | |
| Relevant electrical parts | • FNS entry transport motor (M2) • Exchange folded knife home position sensor (PS30) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M2-FSCB J9 for proper connection and correct as necessary. | – | – |
| 2 | Check the connector of M2 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS30-FSCB J4 for proper connection, and correct as necessary. | – | – |
| 4 | PS30 I/O check, sensor check | FSCB J4<A>-15 (ON) | FS-534 12-C |
| 5 | M2 operation check | FSCB J9<A>-1 to 4 | FS-534 10 to 11-B to C |
| 6 | Replace M2 (Part# A3EPPP5302) | – | – |
| 7 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.7 FS-534)
- Link to the layout drawings for related parts by each trouble code (S.37. C11E1)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.6.25 (Link to the Field Service Manual)