How Can We Help?
C6704 (bizhub 4750i/4050i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | C6704: Image input time out |
Rank | C |
Trouble detection condition | Image data is not input from the scanner to the CPU board (CPUB). |
Trouble isolation | Scanner |
Relevant electrical parts | -CIS module (IR CIS) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
- Check the connector between IR CIS-BASEB CN6 for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace IR CIS. (Part# AAJNR71200)
- Replace CPUB. (Part# ACT9H01003)
- Replace BASEB.
4750i (Part# ACT9H02013)
4050i (Part# ACT9H02002)