C6704 (C4751i)

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ByEric Ditges
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Contents

Trouble typeC6704: Image input time out
RankC
Trouble detection conditionImage data is not input from the scanner to the CPU board (CPUB).
Trouble isolationScanner
Relevant electrical partsCIS module (IR CIS)CPU board (CPUB)Base board (BASEB)

Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
  2. Check the connector between IR CIS-BASEB CN6 for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace IR CIS.
  5. Replace CPUB.
  6. Replace BASEB.

(Link to the Field Service Manual)