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C6704 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Image input time out |
| Trouble code | C6704 |
| Rank | C |
| Detection timing | Image data is not input from the scanner to the MFP board (MFPB). |
| Trouble isolation | Scanner |
| Relevant electrical parts | -MFP board (MFPB) -CCD board (CCDB) |
 (2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function. | – | – |
| 2 | Check the connectors between scanner section and MFPB for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
| 4 | Replace CCDB (Part# A161R72100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.79. C6704, CDF50, CDF70, CDFA0)
K3.11.5 (Link to the Field Service Manual)