C6754 (bizhub C364/C284/C224)
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Contents
Trouble type | CIS clamp adjustment failure | |
Trouble code | C6754 | |
Rank | B | |
Detection timing | <When DF-701 is installed> After the gain adjustment is performed at the start-up, the CIS clamp adjustment value is too high or too low. | |
Trouble isolation | Scanner | |
Relevant electrical parts | -CIS module (CIS) -Dual scan image processing board (DSIPB) -CIS power supply (CISPU) -MFP board (MFPB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Correct the harness connection between CIS and DSIPB if faulty. | – | – |
2 | Correct the harness connection between CIS and CISPU if faulty. | – | – |
3 | Check for possible extraneous light and correct as necessary. | – | – |
4 | Clean the back side reading glass and the shading sheet if dirty. | – | – |
5 | Replace CIS (Part# A3CEM70000) | – | – |
6 | Replace DSIPB (Part# A161H02A00) | – | – |
7 | Replace CISPU (Part# A3CEPP4Y00) | – | – |
8 | Replace MFPB (C364/C284 Part# A161H02104 / C224 Part# A4FMH02208) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.83. C6754, C6755, C9403, C9404)
K3.11.9 (Link to the Field Service Manual)