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C6755 (bizhub 754e/654e)

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Trouble typeCIS gain adjustment failure
Trouble codeC6755
RankB
Detection timingAfter the gain adjustment is performed at the start-up, the peak value of the output data is lower than a given value.
Trouble isolationScanner
Relevant electrical parts• CIS module (CIS) 
• Dual scan image processing board (DSIPB) 
• DF power supply (DFPU) 
• MFP board (MFPB)

  (2)Procedure

StepActionControl signalLocation of electrical components
1Correct the harness connection between CIS and DSIPB if faulty.
2Correct the harness connection between CIS and DFPU if faulty.
3Check for possible extraneous light and correct as necessary.
4Clean the back side reading glass and the shading sheet if dirty.
5Replace CISCIS (Part# A2X0R70M00)
6Replace DSIPBDSIPB (Part# A5C1H02A01)
7Replace DFPUDFPU (Part# A3CKH00200)
8Replace MFPBMFPB (Part# A55VH02304)

Document Information ID D0001104810 Revise ID R000003

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.9 (Link to the Field Service Manual)

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