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C6911 (bizhub C360i/C300i/C250i)
Contents
| Trouble type | C6911: DSC board mount failure 2 (When SC-509 is installed) |
| Rank | C |
| Trouble detection condition | When MFP detects that DSC board/1 (back side) is not properly installed. |
| Trouble isolation | – |
| Relevant electrical parts | • DSC board/1 (DSCB/1; SC-509) • CPU board (CPUB) |
Procedure
- Check the connector between DSCB/1 CN1-CPUB CN9 for proper connection and correct as necessary.
- Replace DSCB/1 (Part# AA2JH02900)
- Replace CPUB. (Part# AA2JH02N06)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.12.11 (Link to the Field Service Manual)