How Can We Help?
C6912 (bizhub C4050i/C3350i)
Contents
| Trouble type | C6912: Bus check NG2-1 |
| Rank | C |
| Trouble detection condition | C6912: When bus check (back side) detects an error. |
| Trouble isolation | – |
| Relevant electrical parts | • CIS module (IR CIS) • DF CIS module (DF CIS) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check CPUB for proper installation and correct as necessary.
- Replace CPUB. (Part# A93EH01004)
- Replace BASEB. (Part# A93EH02007)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.11.10 (Link to the Field Service Manual)