C6913 (bizhub C4050i/C3350i)

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Contents

Trouble typeC6913: Bus check NG2-2
RankC
Trouble detection conditionC6913 : When bus check (back side) detects an error.
Trouble isolation–
Relevant electrical parts• CIS module (IR CIS) 
• DF CIS module (DF CIS) 
• CPU board (CPUB) 
• Base board (BASEB)

Procedure

  1. Check CPUB for proper installation and correct as necessary.
  2. Replace CPUB. (Part# A93EH01004)
  3. Replace BASEB. (Part# A93EH02007)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.10 (Link to the Field Service Manual)