C7106(bizhub C360i/C300i/C250i)

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Trouble typeC7106: Paper exit/reverse motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation–
Relevant electrical parts• Paper exit/reverse motor (M4)
• Base board (BASEB)

Procedure

  1. Check the connector between M4-BASEB CN18E for proper connection and correct as necessary.
  2. Check the connector of M4 for proper drive coupling and correct as necessary.
  3. M4 conduction check.
    • Control signal: BASEB CN18E-3 to 6
    • Location of electrical component: 5-C
  4. Replace M4. (Part# AA2JM10400)
  5. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.1 (Link to the Field Service Manual)