C7107 (bizhub C360i/C300i/C250i)

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Trouble typeC7107: ADU transport motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation–
Relevant electrical parts• ADU transport motor (M5)
• Base board (BASEB)

Procedure

  1. Check the connector between M5-relay CN86-BASEB CN18E for proper connection and correct as necessary.
  2. Check the connector of M5 for proper drive coupling and correct as necessary.
  3. M5 conduction check.
    • Control signal: BASEB CN18E-7 to 10
    • Location of electrical component: 5-C
  4. Replace M5. (Part# AA2JM10300)
  5. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.2 (Link to the Field Service Manual)