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C7111 (bizhub C360i/C300i/C250i)
Contents
| Trouble type | C7111: Tray 1 lift-up motor failure |
| Rank | C |
| Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
| Trouble isolation | Tray 1 |
| Relevant electrical parts | • Tray 1 lift-up motor (M12) • Base board (BASEB) |
Procedure
- Check the connector between M12-relay CN180-BASEB CN25E for proper connection and correct as necessary.
- Check the connector of M12 for proper drive coupling and correct as necessary.
- M12 conduction check.
- Control signal: BASEB CN25E-1 (REM)
- Location of electrical component: 17-K
- Replace M12. (Part# 9J06M10300)
- Replace BASEB. (Part# AA2JH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.13.3 (Link to the Field Service Manual)