C7112 (bizhub C360i/C300i/C250i)

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Trouble typeC7112: Tray 2 lift-up motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolationTray 2
Relevant electrical parts• Tray 2 lift-up motor (M13)
• Base board (BASEB)

Procedure

  1. Check the connector between M13-relay CN181-BASEB CN25E for proper connection and correct as necessary.
  2. Check the connector of M13 for proper drive coupling and correct as necessary.
  3. M13 conduction check.
    • Control signal: BASEB CN25E-10 (REM)
    • Location of electrical component: 18-K
  4. Replace M13. (Part# 9J06M10300)
  5. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.13.4 (Link to the Field Service Manual)